History Activities Priorities Key figures Commitments Newrest/Accor	OUR FOUR PRIORITIES... Innovation Offering an innovative range of service that combines Pleasure - Health - Fitness - Practicality - Ethics. Investing permanently in research into new concepts arising from new culinary trends, based on rigorous benchmarking. Offering new consumer patterns reflecting the expectations and needs of consumers and designed by recognised experts and European taste creators. Customer orientation Making travel an art de vivre Making each customer a unique guest at all times Performance Demanding the highest level of product quality Demanding the highest level of service quality Management Developing staff skills, a major challenge in Human Resources policy Sustaining the professionalism of staff, through a targeted recruitment policy and training adapted to every job Providing proximity operational management consolidated by a permanent skills development programme.