History Activities Priorities Key figures Commitments Accor

In 2007,

On board over 1000 trains per day running in Europe
with journey times of between 2 and 5 hours



  • 23.6 million customers served on board daytime trains (TGV in France, AVE, Euromed in Spain, Alfa Pendular in Portugal, Eurostar in Italy …)
  • Over 2 million trays served to seats or in the dining car
  • 3.4 million travellers accompanied on night trains
  • Logistics provided on a daily basis from 25 European sites



Overall satisfaction of European customers: average of 90%

(IPSOS surveys, autumn 2007)

With service provided by 4400 staff